Privacy policy

Privacy Policy
Effective Date: January 28, 2025
At PCTOCustomer, your privacy is of utmost importance to us. This Privacy Policy explains how Brace Tech Solutions collects, uses, shares, and protects your personal information when you visit or make a purchase from our website. By using our website, you agree to the terms of this policy.

1. Information We Collect
(a) Personal Information
We may collect the following personal information when you register, make a purchase, or interact with our website:

Name

Email address

Phone number

Shipping and billing address

Payment details (processed securely via third-party payment gateways)

Account credentials (username and password)

(b) Non-Personal Information
We may also collect non-personal data such as:

IP address

Browser type and version

Device type

Website usage patterns

Cookies and tracking data

2. How We Use Your Information
Your information may be used to:

Process and fulfill your orders

Provide customer support

Improve and personalize your shopping experience

Send transactional updates and promotional emails (you can opt out at any time)

Detect and prevent fraud or unauthorized activities

3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share it with:

Third-party service providers for order processing, payment, or delivery services

Law enforcement or regulatory authorities when required by law

Our trusted partners to enhance your shopping experience (e.g., analytics or marketing)

4. Cookies and Tracking Technologies
We use cookies and similar technologies to:

Remember your preferences and enhance website functionality

Track website usage to improve user experience

Display relevant advertisements

You can disable cookies in your browser settings; however, this may affect your website experience.

5. Data Security
We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security audits. Please note that no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights
As a user, you have the right to:

Access the personal information we hold about you

Request corrections to inaccurate or incomplete data

Request deletion of your personal information, subject to legal or contractual obligations

Opt-out of marketing communications

To exercise these rights, please contact us at support@bracetechsolutions.com.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy
PCTOCustomer is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such information, we will promptly delete it.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us:
Email: support@pctocustomer.com
Region: India
Operating Location: 6-1-247, Market Road, Road No. 5, Khairatabad, Hyderabad, India - 500004