Privacy Policy
Effective Date: January 28, 2025

At PCTOCustomer, your privacy is of utmost importance to us. This Privacy Policy outlines how Brace Tech Solutions collects, uses, shares, and protects your personal information when you visit or make a purchase from our website. By using our website, you agree to the terms of this policy.

1. Information We Collect

(a) Personal Information

We may collect the following personal information when you register, make a purchase, or interact with our website:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely via third-party payment gateways)
• Account credentials (username and password)

(b) Non-Personal Information

We also collect non-personal data such as:

• IP address
• Browser type and version
• Device type
• Website usage patterns
• Cookies and tracking data

2. How We Use Your Information

Your information is used to:

• Process and fulfill your orders.
• Provide customer support.
• Improve and personalize your shopping experience.
• Send transactional updates and promotional emails (you can opt out anytime).
• Detect and prevent fraud or unauthorized activities.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share it with:

• Third-party service providers for order processing, payment, or delivery services.
• Law enforcement or regulatory authorities when required by law.
• Our trusted partners to enhance your shopping experience (e.g., analytics or marketing).

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and enhance website functionality.
• Track website usage to improve user experience.
• Display relevant advertisements.

You can disable cookies in your browser settings, but doing so may affect your experience on our website.

5. Data Security

We implement industry-standard security measures to protect your personal information. This includes encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

As a user, you have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete data.
• Request deletion of your personal information, subject to legal or contractual obligations.
• Opt-out of marketing communications.

To exercise these rights, contact us at support@bracetechsolutions.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

PCTOCustomer is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such information, we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

• Email: support@pctocustomer.com
• Region: India
• Operating Location: 6-1-247, Market Road, Road No. 5, Khairatabad, Hyderabad, India - 500004