Terms and Condition

Terms and Conditions
Effective Date: January 28, 2025

Welcome to PCTOCustomer, an e-commerce platform owned and operated by Brace Tech Solutions. By accessing or using our website or services, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, please do not use our website.


1. General Information


2. Eligibility

To use our platform, you must:

  • Be at least 18 years old or have parental/guardian consent.
  • Provide accurate and up-to-date personal information during registration.
  • Comply with all applicable laws and regulations.

3. User Account

  • You are responsible for maintaining the confidentiality of your account credentials.
  • Any activity under your account is your responsibility.
  • Notify us immediately at support@bracetechsolutions.com if you suspect unauthorized access.

4. Products and Services

  • All product descriptions, pricing, and availability are subject to change without notice.
  • We reserve the right to refuse service, limit quantities, or cancel orders at our discretion.
  • Images of products are for illustration purposes only and may vary from the actual product.
  • Refurbished items are not available on our platform.

5. Payment and Pricing

  • All payments must be made in Indian Rupees (INR).
  • Prices include applicable taxes unless stated otherwise.
  • We use secure payment gateways to process transactions, but we are not responsible for third-party payment issues.

6. Shipping and Delivery

  • Shipping times are estimates and may vary due to unforeseen circumstances.
  • Delivery is only available within India, and additional charges may apply for certain regions.
  • Please check our Shipping Policy for detailed information.

7. Returns and Refunds

  • Returns are accepted within 7 days of delivery if the product is in its original condition.
  • Refunds will be processed in accordance with our Refund Policy, which can be accessed on the website.

8. Prohibited Activities

You agree not to:

  • Use our platform for unlawful or fraudulent activities.
  • Engage in actions that harm or disrupt our services or website.
  • Misuse our intellectual property, trademarks, or content.

9. Limitation of Liability

  • Brace Tech Solutions will not be liable for any indirect, incidental, or consequential damages arising from the use of our platform.
  • Our liability is limited to the extent permitted by Indian law.

10. Intellectual Property

  • All content, logos, designs, and trademarks on PCTOCustomer are the property of Brace Tech Solutions and are protected by intellectual property laws.
  • You may not use them without prior written consent.

11. Privacy Policy

  • Your personal information is processed in accordance with our Privacy Policy, which explains how we collect, use, and protect your data.

12. Governing Law

  • These terms are governed by and construed in accordance with the laws of India.
  • Any disputes will be subject to the jurisdiction of the courts in Vijayawada, Andhra Pradesh.

13. Modifications

  • Brace Tech Solutions reserves the right to update these terms and conditions at any time.
  • Any changes will be effective immediately upon posting. We encourage you to review these terms periodically.

14. Contact Us

If you have any questions or concerns regarding these terms and conditions, please contact us:

  • Email: support@pctocustomer.com
  • Region: India
  • Operating Location: 6-1-247, Market Road, Road No. 5, Khairatabad, Hyderabad, India - 500004